BG
AI automation

AI business process automation

We build automations that process enquiries, email, documents and data, prepare responses and complete the next steps without repetitive manual work. We use the appropriate AI models when a task requires understanding text, extracting information or preparing a response.

on requestthe price depends on the process, number of actions and third-party services involved
from input to the next action

What we can automate

Enquiries and leads

A new website or email enquiry is identified, the important information is extracted and recorded, and the next action follows the agreed rules.

Email and follow-up

AI prepares a response from the enquiry, available information and approved instructions. Sending can remain subject to human approval.

Documents and data

Invoices, contracts, forms and other files are read, required values are extracted and recorded in the right place. Unclear information is separated for review.

Quotes and template documents

Data from an enquiry or customer record can fill a quote, contract, report or another standard document without manual copying.

Orders and operational tasks

A new order can create a record, check availability, send a notification, prepare a document and move the status to the next stage.

Reports and internal information

Data from enquiries, sales, documents or spreadsheets is collected into a specific report. AI can also answer questions from approved internal sources.

directly on the website

A chatbot that works with approved business information

The chatbot answers from approved information about services, products and terms. When a visitor has a specific need, it collects the required details and hands the conversation to a person with the full context.

01

Answers from approved sources

The bot uses the supplied pages, documents and instructions instead of inventing a price, condition or service.

02

Relevant follow-up questions

It collects names, contact details, the selected service and other information needed for the next step.

03

Handover to a person

When a question requires an individual answer, the conversation continues with a person without making the customer repeat everything.

from the event to the result

How an automation works

Incoming event

The process starts with a form, email, new file, order, payment, status change or an action in an external service.

AI model processing

The appropriate model understands the content, extracts the required data and prepares a result in a predefined format.

Rules and checks

A Python process checks required fields, values, conditions and the cases in which the automation must stop.

Next action

Through the available technical connection, the result is recorded, sent or used for the next step. Sensitive actions can wait for human approval.

the first working version

We begin with one complete task

Review specific examples

We work with your enquiries, email, documents or other input to identify normal cases and exceptions.

Define the exact result

We agree which data must be extracted, what action follows and when approval is required.

Build and test

We add the required connections, AI models, checks and actions and compare the results with the existing manual work.

Monitor after launch

Completed steps and errors are recorded so a specific case can be reviewed and the process can be corrected.

before we propose a build

When automation makes sense

suitable process

The task repeats and has a clear result

It is performed every day or every week, uses digital information and follows sufficiently clear rules.

no practical benefit

Reviewing it would take longer than doing the task

We will not recommend a build when the task is rare, the process is not yet defined or the saved time cannot justify the project.

questions & answers

Frequently asked questions

Which business processes can be automated?

Handling enquiries and email, extracting data from documents, preparing quotes, changing statuses, sending notifications, creating reports, searching internal information and other tasks with a clear input and expected result.

What does the AI model do within the automation?

Depending on the task, the model can understand free-form text, classify an enquiry, extract specific data, summarise information or prepare a response from approved instructions.

Do we need to replace the services we already use?

Not necessarily. When an existing service provides a suitable technical connection through an API, the automation can receive information and perform actions in it. We check the available connections before defining the process.

Can you build an AI chatbot for our website?

Yes. The chatbot can answer from approved business information, ask relevant follow-up questions, collect an enquiry and hand the conversation to a person with the available context.

Can an important action require approval?

Yes. Sending a quote, making a payment, changing customer data or another sensitive action can wait for human approval. If required information is missing, the process stops and is sent for review.

How is the price determined?

The price depends on the number of steps, external services, volume and type of data, required AI models and cases that need review. We begin with one complete task and define the exact scope before development.

shall we start?

Which task is still being done manually?

Send us one specific example — an enquiry, email, document or sequence of steps. We will review what can be automated, where an AI model is useful and which actions should still require approval.